Telemedicine FAQs

Q: How do you set up a telemedicine appointment?

To set up a telemedicine appointment, please call 214-382-5100 or request an appointment online.

Q: How do you check-in for a telemedicine visit?

You don't need an account. Visit https://doxy.me/colinperomd to join a secure video call with your provider.

Q: What devices can you use for a telemedicine appointment?

You can use a PC, MAC, tablet, or smartphone for your telemedicine appointment.

Q: What do you do if you have technical difficulties?

If you experience technical difficulties, visit the Doxy.Me Help Center or call us for assistance.

HOW DO YOU SET UP A TELEMEDICINE APPOINTMENT?

To set up a telemedicine appointment, please call us at (214) 382-5100 or request an appointment online.

HOW DO YOU CHECK-IN FOR A TELEMEDICINE VISIT?

As a patient, you don’t need to create an account with Doxy.Me to see your provider. You simply go to https://doxy.me/colinperomd to join your doctor for a secure video call.

Check out these easy instructions from Doxy.me, “How to check-in for your video visit?”

WHAT DEVICES CAN YOU USE FOR A TELEMEDICINE APPOINTMENT?

For your telemedicine appointment, you can use a PC or MAC, tablet, or smartphone for your visit.

WHAT DO YOU DO IF YOU HAVE TECHNICAL DIFFICULTIES?

If you are having technical difficulties, Doxy.Me has a Help Center with Troubleshooting tips. Check it out to see if it helps resolve your problem. If not, give us a call.