Telemedicine FAQs

To set up a telemedicine appointment, please call us at (214) 382-5100 or request an appointment online.

As a patient, you don’t need to create an account with Doxy.Me to see your provider. You simply go to to join your doctor for a secure video call.

Check out these easy instructions from, “How to check-in for your video visit?

For your telemedicine appointment, you can use a PC or MAC, tablet, or smartphone for your visit.

If you are having technical difficulties, Doxy.Me has a Help Center with Troubleshooting tips. Check it out to see if it helps resolve your problem. If not, give us a call.